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We are a
Baxi Approved Installer

But what does that mean?

Most high-end boiler manufactures; Baxi, Worcester, Vaillant etc, all have their own approved installer schemes. Being Approved helps highlight the Installers that have attended their advanced training schemes and are experts on their boilers.


Being an Approved Installer has benefits for both the Gas Engineer and the Homeowner….

What it takes to be a Baxi Approved Installer

As a Baxi Approved Installer, we must:

  • Adhere to the Baxi Approved Installer Code

  • Hold a valid Gas Safe Registration

  • Hold valid Public Liability Insurance

  • Attend regular training courses at Baxi

  • High standards of customer service

  • Install a minimum of 20 Baxi boilers within a rolling 12 months - This means lots of experience with Baxi products

  • Ensure every boiler installation meets Baxi’s high standards


Each of these requirements guarantees that we will install new boilers to a high standard, ensuring you only get the best.

DPJ Plumbing, Heating and Gas are Baxi Approved Installers based in Rugeley

Your benefits of using a Baxi Approved Installer

Not only does using a Baxi Approved Installer mean you’ll get top service, but you also get some perks too:

  • Same day warranty callout - In the unlikely event of your boiler breaking down, Baxi Approved Installers can get same-day callout from Baxi*

  • In the event of a boiler breakdown, we have access to all of Baxi’s Genuine Parts

  • Up to date expert knowledge of all of Baxi’s products

  • Specially trained on installing and repairing Baxi boilers

  • We can offer market-leading warranties up to 10 years on selected Baxi boilers - This covers your boiler on all parts and labour for the duration of its warranty

*Same day call out from Baxi Customer Support for Baxi Approved Installers - Baxi offer same day call out (dependant on time and date of call, see below) for breakdowns of registered boilers or cylinders for appliances off* within the warranty

  •  call before 10am (Monday to Friday) engineer visit same working day

  •  call between 10am and 5pm (Monday to Friday), engineer visit next working day

  •  call before 10am on Saturday, endeavour engineer visit same day

  •  call between 10am and 12noon on Saturday, engineer visit on Monday

  •  call before 12noon on Sunday, engineer visit on Monday

Non-urgent faults call before 3pm (Monday - Friday), engineer visit three working day response

* 'appliance off' means a boiler that is not producing heating or hot water, or leaks gas or water

Need a Baxi Approved Installer?

If you’re looking to have a new Baxi boiler or need a repair, our friendly and reliable team at DPJ Plumbing, Heating and Gas offer free fixed price no-obligation quotes. Why not get in touch today and let us help you. 

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